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DiamondsbySize Information Center

Purchase Process

Choosing Products:

  • Purchasing products on the site is both easy, and most importantly safe.
  • If you wish to purchase an item, enter the quantity you wish to purchase and click the corresponding button marked “Add to cart”. This will place the item in your shopping cart where it will remain until you have completed your purchase. You can access the shopping cart at any time.
  • Each selection is assigned with an estimated weight. Please note, however, that there may be a slight weight deviation, which may be above but not below the estimated weight.
  • Each item may have a tolerance of  ±0.05 mm
  • To review your choices, add, or delete an item, you may access your basket at any time and make any necessary changes.
  • Upon choosing the “checkout” option, you will be prompted to choose the manner of shipment, payment method and update your personal details.

Completing your purchase:

  • In order for you to complete your purchase you must be a registered client. This will enable us to identify you any time you return to the site, as well as keep your personal information optimized in our files to make future purchases faster and simpler.
  • Once your order has been placed in the system, you will receive an order number and final confirmation of your purchase by email.
  • If you would like to check on the status of your purchase, go to "My Account" and click on “Track Delivery".

Payment Policy

Payment for all purchases should be made in USD$ only.

You may choose one of the following payment options:

  • Online payment by PayPal
    3% PayPal commission will be added
  • Payment by phone, for customers not wishing to send credit card information over the internet.
    Click on "Payment by phone" and we will return you a call shortly.
  • Payment by wire transfer, which is the quickest and safest payment option.
    The order will be approved upon recipient of payment at DiamondsbySize bank account.

Shipping Policy

  • A flat worldwide shipping rate of $50 will be added to all purcheses.
    Purcheses above $2,000 will be Free of shipping charge.
  • All orders are shipped door to door using a courier service
  • When your purchase leaves our office,  you will be sent an email with the shipping details and information
  • You will receive your order approximately 7 days after receipt of payment by DiamondsbySize  
  • all orders are insured by DiamondsbySize  while in transit
  • Any added tax or customs payments applied by a specific country upon receipt of goods is the sole responsibility of the purchaser

Return Policy

  • DiamondsbySize offers the option for a full refund
  • For merchandise return please contact DiamondsbySize customer service within  7 days of receipt of purchase to be issued a return authorization number
  • DiamondsbySize accepts return of stones that have not been used or damaged, and remain in their original packaging
  • A handling fee of $80 will be charged on all returns and purchasers are responsible for all shipping charges incurred on returned items

Our goal is to match the product you receive as accurately as possible with regards to the level of color and clarity indicated on our site. However, it is natural that small goods without documentation may vary slightly between laboratories and gemologists. If you have any questions regarding the accuracy of the product you have received, please don’t hesitate to contact us by phone.

Purchase Security and Safety

We implement the most rigorous security on our site when it comes to keeping your personal information safe.  We only work with credit card companies that use secure HTTPS protocol.

Any credit card information you enter on our site, at the payment stage, does not remain on our site, but is passed directly through to clearing to the secure credit card site.

We work only with central payment transfer companies that are among the safest and most popular in the world.

Privacy Policy

DiamondsbySize will not rent, sell or subscribe your personal information to any third party.

DiamondsbySize will use the personal information you provide, such as your email address, phone nuber etc., for internal purposes only.

DiamondsbySize implements the most rigorous security on its web site when it comes to keeping your personal information safe

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